Time to Remediate (TTR)

After the incident is mitigated, there’s often follow-up work for engineering teams to address one or more questions: Reducing the time to detect, in future. This usually means improving monitoring and reducing the noise of alerts. Reducing the time to mitigate, for next time. This can involve improving systems, oncall teams owning systems, improving runbooks, making changes to allow automated rollback of changes, and so on.